Hardwood Floor Cleaning in Red Oak, TX
The home warranty you bought at closing almost certainly does not cover your floors, and it is worth knowing that before something happens to them.
A great many houses in Red Oak change hands with a one-year home warranty attached, because it is a standard thing for a seller to offer along the I-35E corridor and buyers reasonably take it as a safety net.
It is a useful product for what it covers. Flooring is not on that list, and people find out at the worst possible moment.
What These Contracts Are For
Mechanical systems and appliances. The air conditioning, the water heater, the plumbing and electrical, the built-in appliances. They are a repair-or-replace service contract on things that break, sold on the basis that an old furnace failing in year one is an unpleasant surprise. That is a reasonable proposition and it has nothing to do with what you are standing on.
Flooring Is Excluded, and So Is the Usual Consequence
Read the exclusions and you will find flooring named explicitly in nearly every one of these contracts. Worse, the secondary damage clause generally excludes the floor even when the warranty pays for the thing that ruined it. So a covered water heater failure gets you a new water heater and not the twelve boards it soaked. That combination catches people out constantly.
What Does Cover a Floor
Homeowner insurance, for sudden and accidental damage, which is a different product with a deductible and a claims process. The manufacturer's warranty on a newer floor, for defects in the material, which is narrow and usually voided by improper maintenance. And on a new build, the builder's warranty for the first year, which is the one people forget to use. Between them those three cover a lot, and none of them cover a floor that simply wore out, which is the outcome everybody eventually faces and the only one you can do anything about in advance.
Where Maintenance Fits
It is the part you control, and it is the reason to keep records. A manufacturer's warranty claim will ask what has been used on the floor, and a household that can say a wood-specific neutral cleaner and an annual professional clean is in a very different position from one that cannot. It is also the cheapest of all the options listed above by a wide margin.
Not sure whether your floor needs cleaning or refinishing? There are three tests you can run yourself in about a minute, and they will tell you which one you are dealing with before anyone quotes you.
Hardwood problems we handle in Red Oak
Read the exclusions page before you need it, keep the maintenance receipts, and the rest is straightforward.
Red Oak books on 214-838-7852 or the scheduler here, with $50 off your first cleaning.
Areas we cover around Red Oak
Neighborhoods: Eastridge, Oak Grove, Sycamore Crossing, Brookside, Live Oak Creek, Uhl Estates, Forreston Road area, Red Oak Village, I-35E corridor
Zip codes: 75154
Hardwood questions from Red Oak homeowners
The warranty company sent somebody and they said no. Any recourse?
Read the contract and check whether the denial cites an exclusion that actually applies. Beyond that it is a consumer complaint matter and not something we can help with. What we can do is tell you what the floor itself needs.
Does a professional cleaning affect a manufacturer's warranty?
Generally it supports it, since most manufacturers require routine maintenance and prohibit specific things such as steam and wet mopping. Keep the receipts. It costs nothing and it is exactly what gets asked for.
We are past the builder's year. Is there any point looking now?
For a claim, probably not. For your own information, yes, because knowing whether a hollow spot or a lifting seam is spreading determines whether you are planning a repair this year or in five.
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